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OKVouchers and discounts cannot be redeemed for shipping costs and gift vouchers.
It is not possible to credit vouchers and discounts retrospectively or to send free articles retrospectively.
Only one voucher can be redeemed per order.
The entitlement to free articles lapses in the event of cancellation or return of the order. In the event of a return, the customer must also return the free product received in order to be entitled to a full refund.
In addition, any commercial and industrial resale of vouchers is prohibited.
Please note that individual conditions apply to each voucher. You can find these in the voucher conditions directly on the voucher. These can be the following restrictions or types of vouchers:
For the purchase of vouchers our general terms and conditions (see below) and data protection regulations apply. In addition, the following voucher conditions apply:
1. Subject
2. Redeeming the voucher
3. Remaining balance
4. Period of validity
5. Liability